Big Bazaar / Futurebazaar / Future Retail / Hometown — big bazaar store located in latur, maharashtra not delivering orders and big bazaar support team also not resolving issue

My online grocery order with local big bazaar store is not delivered 10 aug 2020 was the delivery date.

I tried to contact local store no one replied, on stores phone number.
Mailed couple of times to there customer care mail id again no resolution
Called big bazaar support again no use
No ones responding or resolving yhe matter