Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — billing and offer issue

Alexker Irudayaraj

from Bengaluru, Karnataka

Dec 16, 2018

Address: Bangalore, Karnataka, 560095

I have shopped today 16 dec at big bazaar koramangala branch and not good with below.

1. Samsung pay is not at all working on any of the billing counter @ koramangala, but still they have samsung pay machine.
2. Offer on fashion minimum purchase of 1250 with 250 cash back denied due to technical issue
3. Product given for billing not billed and noticed after reaching home.
4. Person in billing counter or customer manger his name is manish not at all customer friendly. When i reported both issues and telling it's their fault but no solution provided.

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Jan 21, 2019

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Alexker,

Greetings from Future Group!

Request you to share your contact number at [protected]@futuregroup.in so that our team can assist you.

Regards,
Priya
Future Group