Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — billing issues

Vicksa96

from Jaipur, Rajasthan

May 9, 2018

Address: Udaipur, Rajasthan, 313001

We have bought items of rs. 1640 from your udaipur (Rajasthan) branch and furthur we continued to get one more item so that bill can exceed 2000 and we can avail the offer... But employees made a bill of 1640 only and left the one item. That is why we were unable to avail the offer of 200 rs. And have to pay the amount. The terms and conditions are not properly unvield and bill is not generated of 2000 rs. Futher we will consider this case to the consumer court for our rights.

Was this information helpful?

No (0)

Yes (0)

Jun 12, 2018

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

May 11, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Customer,

We are sorry for the experience you had at our store.

Please write at [protected]@futuregroup.in with your contact number and exact store details so that I can take it up with our team.

Regards,
Priya
Future Group