Big Bazaar / FutureBazaar / Future Retail / HomeTown

Big Bazaar / Futurebazaar / Future Retail / Hometown — broken/faulty piece delivered

Faruque Ansari

from Bengaluru, Karnataka

Apr 13, 2019

Address: Bangalore, Karnataka

Order no: [protected]
Registered no: [protected]

On 7th may i have booked koryo (Future group brand) 6.2 automatic washing machine from e-zone (Future group). On 8th it got delivered but broken/faulty/rusted piece (Pfa images).

Product is lying in my home as it is it was delivered. I want a either refund or replacement for this.

Their team is simply passing the time, please help.

In picture you can clearly find the rust inside the drum, how pathetic it is.
Don't cheat your customer like this

+8 photos

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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Apr 15, 2019

Updated by Faruque Ansari Still its not resolved, neither replaced nor refunded.

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Comments

Pallabi Chakraborty

from Mumbai, Maharashtra

Apr 16, 2019

Prestige 1200 watts induction cook stove cost Rs. 1362.00 for future pay app users in Big Bazaar, dehradun. I have the app, and mentioned this to the saleswoman. But while billing they over charged me Rs. 1816.00 after I gave them my registered number. I have been overcharged. What can be done now? Can I get the balance amount back? Please help.