[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — butter rusk

Address: Ranga Reddy, Andhra Pradesh, 500049

On 23rd of december 2018 - we bought tasty treat butter rusk and kept in our kitchen. Today on 31st december when we thought to have it in our evening breakfast and we opened it, the taste and the look was terrible, then we thought of checking the expiry date and what we saw is pathetic. This product was already expired. The mfg date given on the pack is 21st june and it says best before 6 months that means it should have been taken off from the store before 21st of december which was not done.

I am feeling very irritating with this kind of pathetic service provided by one of the brand like big bazaar. I always get around 5000 of big bazaar vouchers from my company and now i am thinking to change the voucher to some other outlet...

Very disappointed...
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Feb 7, 2019
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2019
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear skoli3,

Sincere apologies for the experience you had with the product purchased from our store. Request you to share your contact number and store details at [protected]@futuregroup.in so that I can escalate this matter to our team.

Regards,
Priya
Future Group
 
1 Comment

Comments

Yesterday I bought a cleaning mop tub from big bazar Udaipur Rajasthan...today when I have opened that for use ..the spinner is not working ...what to do now...is that any option to replace.
Shalini
Udaipur Rajasthan

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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