Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — buy 1 get 1 free were charged twice and one product got added additional that we don't get

Anuja Priya

from Agra, Uttar Pradesh

Dec 9, 2018

Address: 122003

We bought clnt fc neem 2l which was buy 1 get 1 we asked twice with your cashier and he said yes and it won't get added twice but it happened. We bought macroni 400gm not 900gm... We have 400gm but not 900gm packet... Then why its added to our bill. If your chashire don't know exact deals then he she can refer with other.
This is not done.
I need my correct product... Contact number [protected] and[protected]

Was this information helpful?

No (0)

Yes (0)

Jan 9, 2019

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Dec 09, 2018

Updated by Anuja Priya Big mistake done on
Cin no L51909MH2007PLC268269

Verified Support

Dec 09, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Ms. Anuja,

Greetings from future Group!

In order to raise this to our team, I would require exact store details.

Kindly share the same at [protected]@futuregroup.in so that I can take this up with the team.

Regards,
Priya
Future Group