[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown

Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — cash back offer condition

M Manali Sen from Kolkata, West Bengal Jul 30, 2018

I got cash back of 1000 divided into 4 coupons of 250 applicable on fashion only. That condition in the voucher says on 2 offers can be clubbed and purchase should be single purchase of ₹600. I used 3 coupons accordingly. However while using the last coupon i purchased one top of ₹599. The biller denied using the coupon in that saying 599 & 600 are not same. Inspite of me saying i have previously used 3 vouchers in the same manner. My complaint regarding this is condition should be uniform. It cannot be different according to month or branch. Customers like us are facing issue wasting our time just because of new conditions being added every time. Was this information helpful? No (0) Yes (0)
Aug 30, 2018 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Jul 30, 2018 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Ms. Manali, We are sorry for the inconvenience caused to you. In order to raise this issue to the concerned team, I would require exact store details and your contact number. Kindly share the same at [protected]@futuregroup.in soon so that our team can assist you. Regards, Priya Future Group
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Comments

rahulsrsumit

from Agra, Uttar Pradesh

Aug 6, 2018

Dear sir,
My online pf claim date 25/05/18 and my all detail aadhar, pan, ac details is linked with uan no but still I didn't received my pf . But in online claim 1 month is enough for pf.
Emp code- 309252
Store -fbb mg road Agra
Name- sumit Singh
Contact-[protected]
Uan no[protected]

rahulsrsumit's reply, Aug 6, 2018

I had talked hr for this and he said ur pf claim submit by Agra office

Pritika Burman

from Bhubaneshwar, Odisha

Aug 7, 2018

Dear Concern,

I had made 3 purchases on the 12th of March, 2018. Since this was for official purpose I would like to claim the amount. However, I have lost the bill. Can I get a duplicate bill for these? I can give the payment reference number through the help of my bank.

Regards
Pritika Burman
[protected]

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response, Aug 30, 2018

Verified Support

Dear Ms. Pritika,

Greetings From Future Group!

Request you to share your contact number along with the exact store details of the purchase and also mention the brand (eg. Big Bazaar, Fbb, Brand Factory, central etc).

Kindly share the same at [email protected] so that our team can connect with you to assist you further.

Regards,
Priya
Future Group