Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — cashback not received

Priya Gar

from Delhi, Delhi

Jan 2, 2019

Address: Ghaziabad, Uttar Pradesh, 201010

Dear Future pay team,

Big Bazaar have mentioned a offer to shop a jeans of Rs. 999 or more on "National Jeans Day" and get a T-Shirt worth Rs. 499/- and Rs. 250 cashback into future pay wallet in the month of January and February respectively, but monthly cashback has not received till now. Shopping was done on 16th December 2018 as per your terms i should receive cash back on 1st January but till now nothing is credited. Future Pay team is not proactive in crediting the cashback to customer. I had called you and the complaint no. is BB[protected] but no solution has received till now.

My email ID is angel.[protected]@gmail.com

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Feb 7, 2019

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2019

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Ms. Priya,

Greetings from Future Group!

In order to assist you, I would require your registered contact number.

Kindly share the same at [protected]@futuregroup.in so that I can take this up to the team.

Regards,
Priya
Future Group