Big Bazaar / Futurebazaar / Future Retail / Hometown — charging for brand printed carry bags

Address: Panjagutta, Hyderabad, Andhra Pradesh, 500082

I did my shopping @bigbazaar, ameerpet hyd and i was charged rs. 5 for plastic carry bag with branding logo (Bigbazaar). I tried to explain about the court order and the executive at the billing desk said he is not aware of such orders and more over in replied us to carry all the items by hand if i wish not to purchase the carry bag.

I am surprised to see how these kind of retail market chain organizations are excepted from the court of law when i fount many cases like mine in the consumer complaints panel.

All i wanted to ask is when you make rules or laws make them happen and don't let these people to override.
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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
May 31, 2019
Updated by SeshasaiM
Attaching the invoice billed for the carry bag

 
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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