Big Bazaar / Futurebazaar / Future Retail / Hometown — Charging for carry bag forcefully

Address: City Centre Mall, Lawate nagar, Nashik

I had been to Big Bazaar in City Centre Mall, Lawate Nagar, Nashik today (24th November 2020) Since I have known about this issue already I raised a concern at the customer care about the additional charges being raised for carry bags. While the carry bag had their branding over it. I also did show the manager the list of complains for the past years. He denied accepting anything and straightaway said that return the bag and I will refund you the money. This was rude enough to not fight over this issue. I had to pay as I didn’t get any extra bag along. But this is clear harassment of charges of 20rs additional to the shopping that we do.