Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — cheating on product dettol hand wash.

asansol111

from Mumbai, Maharashtra

Jun 28, 2019

Address: Asansol, Burdwan, West Bengal, 713304

Purchased one dettol hand wash but it cashier charged price of 3. As it was under the category of product buy 3 and get rs 40 off. The cashier could have inform you have to take 3. But he did not say any thing but charged rs 127 in the bill. When i check aty home i found the mismatch. I would like to know the reason and refund. First of all if it has been mentioned that buy 3 and get rs 40 off, how us bar code is reading 127. Why the packets are not bundeled and why r u cheating the customer like this. It is not possible for customer to look at ur computer screen and check whether it cashier is putting the correct amount and it is not possible to remember the price.

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Jul 31, 2019

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2019

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Customer,

I am concerned to note this. Please share your Contact Number and bill Details at [protected]@futuregroup.in so that I can take this up with the concerned team.

Regards,
Priya
Future Group

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Comments

akshay karmarkar

from Mumbai, Maharashtra

Jul 2, 2019

Air Conditioning system is always off when i enter and the are using Coolers instead of repairing Air Conditioning sytem. Every time I ask staff why the air conditioning is not working every time they say its under maintenance.
I am coming here from 3 months and they always tell me the same reason.