Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — clean mate dish bar - charges rs. 48. mrp is 36rs. only

agarwalmohit

from Chennai, Tamil Nadu

Nov 29, 2018

Address: Chennai, Tamil Nadu, 600002

I have made a shopping for rs. 5147 on 28.11.2018. In the bill Big Bazar has charges me Rs. 48 when MRP is only 36rs.

I spoke to store manager regarding the same, and he told me take back 12rs. I asked him, how about returning money to people who are been charged extra. He told me to get lost and not to visit the store. I told him that this is not right way to talk customer, i will complain to head office or consumer forum. He told very clearly, if want to take your 12rs back then it's fine. Otherwise do what ever you want. I haae kept bill and product with me. Looking for a corrective action for looting the customers.

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Dec 31, 2018

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Mohit,

In order to raise your issue with the team, I would require your contact number and store details.

Kindly provide the same at [protected]@futuregroup.in so that our team can assist you.

Regards,
Priya
Future Group

Dec 01, 2018

Updated by agarwalmohit Hi Priya,

DETAILS SENT TO YOU BY E-MAIL. AND UPDATING THE SAME BELOW ALSO :

MY CONTACT NUMBER IS [protected] (MOHIT AGGARWAL)

Though store detail are marked in attached pictures of bill, please find the below store detail :

BIG BAZAAR (FUTURE RETAIL LTD)

EXPRES AVENUE, NO.2 CLUB HOUSE ROAD

ANNA SALAAI, CHENNAI - 600 002

TEL NO.[protected]/[protected]
FOR KORYO : [protected]/[protected]

GST TIN : 33AADCB1093N1ZN W.E.F. 01.01.2017
CIN NO. L51909MH2007PLC268269

Dec 10, 2018

Updated by agarwalmohit such a rubbish way to waste customers time. After receiving complain number, I got a mail saying complain resolved and closed. Such a fraud company and liar management. resolved means what?? Note complain today and mark it resolved after two days.

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Comments

MOHIT LATH

from Patna, Bihar

Dec 3, 2018

Student card is not available in any of the big bazar store in Ranchi from a long time. I visited many times but the store denied to issue student card by saying that the card is not available