[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — coupon code not accepted

Address: 700013

Website: www.futureretail.in

Today my friend went to bigbazaar kolkata (Esplanade) for shopping. I had two monthly 250 off coupons. I took a snap of it and shared with her. When she was checking out the items, the person on billing counter refused to enter the barcode number, rather he told that he want the coupon itself and also told they want to keep it for a record.. Last year it never happened. I forgot the coupon and still they gave me the discount by entering the barcode number.
If i stay somewhere else in the country and my family at another place then it means that one cannot use the coupon rather than myself.
This is not a business. One should either mail the coupon or send it via text or give it in future group wallet. I am exteremely dissapointed with the attitude of this kind of business. My coupons also got wasted.