Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — delay in delivery

Ishita Guhathakurta

from Kolkata, West Bengal

Feb 3, 2019

Address: Howrah, West Bengal, 711109

I have purchased items from big bazar & asked for home delivery on 24/01/19. Today is 03/02/19 & still i haven't rec'd my product...
Store no-2506 @ avani mall
Because of their negligence i didn't able to give the item to the concern person n today he died.
If this kind if service is given by big bazar, i would request you to close the store immediately as we don't get any facility from that store n the staff are very slow, specially home delivery section.

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Mar 6, 2019

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Feb 03, 2019

Updated by Ishita Guhathakurta My challan no-655725

Verified Support

Feb 03, 2019

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Ms. Ishita,

This is not the experience we want for our customer.

Request you to share your contact number at [protected]@futuregroup.in so that I can escalate this issue to the team.

Regards,
Priya
Future Group

Feb 03, 2019

Updated by Ishita Guhathakurta [protected]