[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — double payment

I am from bangladesh & presently staying at chennai for treatment purpose. Today, 11.10.2018 i have visited your express avenue branch & purchased goods amounting inr 8, 778.300
First time i paid by my bd credit card (7708) but counterman said it declined & i paid in cash. But after checking my email i found a valid transaction amount of inr 8, 778.300
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Dec 9, 2018
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2018
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Mr. Ashek,

Greetings From Future Group!

In order to raise this to our team, I would require your contact number and exact store details.

Request you to share the same at [protected]@futuregroup.in at the earliest so that our team can connect with you.

Regards,
Priya
Future Group
 
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all Big Bazaar / FutureBazaar / Future Retail / HomeTown contact information