[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — double transaction

Address: 421301

This is vinay kewlani
I paid rs 3091.48 at big bazaar, metro mall kalyan east by google pay on 17/03/2019, but money don't credited to big bazaar and debited from bank. After asking them what have the problem they said i have to pay another payment of said amount which i pay by my debit card. And in return they gave me the letter saying the amount is atomically credited in my account in 7 working days. Till now i didn't receive any amount. When i called to big bazaar they said they don't have any information about this thing and said to complain in bank and they can resolve this issue, bank of baroda gave me the details that said amount is credited to beneficiary account
Was this information helpful?
No (0)
Yes (0)
May 24, 2019
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Apr 21, 2019
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Mr. Vinay,

I am concerned to note this. Could you please share your contact number at [protected]@futuregroup.in so that I can take this up with the concerned team.

Regards,
Priya
Future Group
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Big Bazaar / FutureBazaar / Future Retail / HomeTown
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    3869
    Pending
    0
    Resolved
    1795
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all Big Bazaar / FutureBazaar / Future Retail / HomeTown contact information