[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — duplicate debit

Address: Bangalore, Karnataka

Hi,

My debit card was charged twice incorrectly by bigbazaar and I raised a complaint with them. However they are not being responsive and have asked us to contact the bank. How will the bank rveerse the transaction??? This has to be reversed by bigbazaar. The customer service is very bad and not really helpful.

Please can someone look into this and help us get a refund.