Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — false assurance of delivery, lack of service.

Vibhu2222

from Unnao, Uttar Pradesh

Jul 1, 2019

Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

I purchased a study table online a week before on hometown official site on 21/6/2019 and one of the associate called me in the morning at 8:00 a. M today (1/7/2019) and told me that delivery will be done by 11:00 a. M. I have been waiting since morning and now he is not picking my calls and neither replying to any queries i asked. I mailed to customer service head as well today for the same.
Hometown associate number-[protected].
Order id[protected]
Customer detail - vibhav singh, advocate supreme court of india.
Number - [protected].

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Aug 2, 2019

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2019

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Vaibhav,

I have raised your issue with our team and they will surely connect with you. Kindly write at [protected]@futuregroup.in with your reference id: 26018 for further communication.

Regards,
Priya
Future Group