Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — forced promotional messages

Anmol Kaushal

from Noida, Uttar Pradesh

Feb 17, 2019

Address: New Delhi, Delhi, 110059

Hi
I recently shopped at the kalkaji mandir big bazar and at the time of cheack out they requested mu mobile no., for which i asked if it will result in me getting any promotional messages or any marketing #. For which they assured me that i won't get any and its for the bill generation

And guess what i get these # messages on a daily basis

My phone no. Is [protected]

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Mar 21, 2019

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2019

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Anmol,

I have escalated this issue to the concerned team and they will get in touch with you soon. Kindly write at [protected]@futuregroup.in along with your reference Id: 21763 for further communication.

Regards,
Priya
Future Group