Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — fresh pure ghee

Rupa Sravani

from Hyderabad, Telangana

Dec 10, 2018

Address: Hyderabad, Andhra Pradesh

I have purchased 1kg fresh pure ghee day before yesterday from the big bazaar, the executives there praised the store like anything bluffing that it is very different and so! I am a patient and am adviced to intake ghee every day! On consulting the head executive over there, they confirmed me that it is pure! But to my surprise when i melted it to transfer it into a container, it changed its color and is tasteless!! Are you fooling the customers?? I am a patient! Is big bazaar responsible if anything happens to me?

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Jan 10, 2019

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Ms. Rupa,

Our team would like to look into this.

Kindly share your contact number and store details at [protected]@futuregroup.in so that I can take this up with the team.

Regards,
Priya
Future Group

Dec 11, 2018

Updated by Rupa Sravani Here is my contact number: [protected]. Store details are: Next galleria mall, ground floor, panjagutta