| Address: Allahabad, Allahabad, Uttar Pradesh, 212107 |
I have complained to future pay for refund of my money rs. 5000.00 from future pay central wallet on 18/03/2019.
Customer care assure me to refund of my money within 3working day. But money not refunded to my account.
After that i am calling daily to customer care executive of future pay for my money and they assure me to refund is in process and will process till next day. I am daily calling customer care executive from 18th march to till today and every day they told that refund is in process and money will transfer within 24 hours, but till now money not refund to my account.
I have e-mailed also to customer care 4 ti5 times but only auto reply answer came for your complain is in process but they not resolve my issue.
Till now more that 2 weeks passed but money not refund by future pay central wallet.
So request you to please do the needful so that my money rs. 5000.00 will refund by future pay central wallet.
Future pay complaint no.- fp[protected]
More than 3 weeks completed and i have follow up daily. They mailed me also that they resolve my issue. But till now money not received in my account.
I have follow up daily with costner care executives but daily they said they already resolve the issue and money will refund by 24hours daily... Till now money not refund.
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