Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — future pay wallet cashback

cvsanghavi

Jun 27, 2019

Address: Mumbai City, Maharashtra

On 2nd june, 2019 i have shopped from big bazaar. As per the offer, i was eligible to receive cash back in future pay wallet, but i dint receive.

I have contacted future pay customer care and got the complaint raised: fp[protected].

I got mail that the complaint will be resolved in 5 days, but now even after 12days and lot of follow-up with the customer care, the complaint is still not resolved. Additionally, upon each call/mail customer care gives false profile to resolve it withing 48 hours but actually no resolution provided till date.

Was this information helpful?

No (0)

Yes (0)

Jul 29, 2019

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2019

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Ms. Sanghavi,

Please share your Future Pay Wallet registered contact number and bill copy at [protected]@futuregroup.in so that I can forward the details to the concerned team.

Regards,
Priya
Future Group