Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — home delivery and very low level customer service

Abhimanyu Kumar Jha

from Kolkata, West Bengal

Feb 24, 2019

Address: Kolkata, West Bengal, 700048

I am a regular customer of big bazar. I guess you people really need to improve cusromer service of sree bhumi, kolkata branch. I took my groceries and it was meant to be home delivered. But still 27 days passed but still i did not get my purchased item to my delivery address. When i enquired about it they said that they will deliver it soon. Its going to be one week and it hasnt arrived yet. I did not expected this from big bazar. Very disappointed.

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Mar 27, 2019

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2019

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Abhimanyu,

I am concerned to note this.

Request you to share your contact number at [protected]@futuregroup.in so that I can take this up to the concerned team.

Regards,
Priya
Future Group