Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — less cashback received from showing on display in big bazaar south x mall kanpur store

स

संचित अग्रवाल

from Kolkata, West Bengal

May 3, 2019

Address: 128/f/ 25 kidwai nagar kanpur, Kanpur, Uttar Pradesh, 208011

Sir,
I did shopping of rs 3023 from big bazaar south x mall kanpur on 1/5/2019 memo no 0001429 tr 13860 in the name of surabhi agarwal.
According to my bill my total savings comes out to rs 1142. But cashback i received is 260 while it should be rs 495 which i have calculated according to the displays held there on each product.
So i request you to do the needful as service desk and toll free number are not giving proper reply
Thanks
Regards
Surabhi agarwal
[protected]

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Jun 6, 2019

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

May 04, 2019

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Sachit,

In order to assist you, I would require the bill copy or the below details.

Tr No:
Till:
Transaction Date:
St Code:

Kindly provide the same at [protected]@futuregroup.in so that our team can assist you.

Regards,
Priya
Future Group