Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — need refund of products which I didn't buy

Dakshata Phondekar

from Tadepallegudem, Andhra Pradesh

Apr 6, 2019

Address: Thane, Maharashtra, 401303

I didn't purchased the two tropicana mix 1l packs. The counter boy - swapnil mehta added the amount of 480 rs in my bill without my knowledge. He was arguing with another customer on those products and during this fight of his with another customer he added those products in my bill. This is highly unacceptable and total careless of the counter person. Need refund of that amount asap.
Invoice no. [protected]

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May 9, 2019

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Apr 07, 2019

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Ms. Dakshata,

I am concerned to note this. Could you please share your contact number and store details at [protected]@futuregroup.in so that I can take this up with the relevant team.

Regards,
Priya
Future Group