Big Bazaar / Futurebazaar / Future Retail / Hometown — new refrigerator issue

Address: 20a skylark apartment dda SFS flats site II gazipur . Delhi -110096, New Delhi, Delhi, 110096

Brought refrigerator from big bazaar with exchange of new whirlpool fridge. The new fridge has been delivered with no cooling gas and both companies are not cooperating which is why lots of damages has been taken

Bought refrigerator[protected] same got delivered[protected]

We were going outside of delhi and came back in the last week of march, when we switched on the fridge than we found that the fridge is not getting cool and same we had reported to whirlpool and when their representative came than it was confirmed by the engineer that the fridge is out of gas which means that the fridge was not in checked before delivered.

I am following both companies future capital and whirlpool but both are asking me to wait unidentified time but my question is if they got to kown the problem than why they are not delivering immediately. I am facing issue by keeping all the things in kitchen without fridge.