Big Bazaar / Futurebazaar / Future Retail / Hometown — No refund against short supply

I had placed an order with Bigbazar on dated 05/05/2021 for delivery of 7nos.items vide order ref. no. ID[protected] on payment of Rs. 1197.02.However on receiving the delivery on 06/05/2021 it was observed that 5 nos items having invoice value of Rs. 964.07 was supplied. Accordingly I have tried several times to contact them through customer care no. [protected] but in vain. I have also sent email to customer care in this regard but remains unresponsive.
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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
 
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They have not yet refunded money.
Despite expiry of more than 15 days since the schedule date of refund it has not yet been credited to my Bank account.

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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