Big Bazaar / Futurebazaar / Future Retail / Hometown — not listing my problem

Address: Gwalior, Madhya Pradesh, 474001

My problem not sotout sir bigbazar se koi response nhi aaya hai mera item exchange nhi kiya ja raha jai big bazar mein jabki bade se bade brand ke showroom pe within 7 days mein exchange hota hai big bazaar wale kya apna stock only khatam karna jante hai kya galti se galt size le liya par wo usko exchange nhi kar rahe hai clear mana kar diya aese to customers ko aage bhi problem hogi