Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — offers had not been given to us on purchase o[censored]pto rs 10000

Roma jaiswal

from Kolkata, West Bengal

Oct 6, 2018

Address: Howrah, West Bengal, 711102

We have purchased some clothes upto rs 10000 from your store after that at the billing counter the man there have ask to choose a gift offer as per your offer catalog present there then we have choosen the offer of getting a trolly bag but the offer item has some defect so we ask them to keep the offer pending or gv us some other offer or benefit but they refuse.. Its a loss for us.. The store manager there was very rude n arrogant... This is d worst experience we ever had with bazar

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Nov 12, 2018

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Ms. Roma,

Greetings from Future Group!

In order to raise this to our team, I would require your contact number and exact store details.

Request you to share the same at [protected]@futuregroup.in at the earliest so that our team can connect with you.

Regards,
Priya
Future Group.