Big Bazaar / FutureBazaar / Future Retail / HomeTown

Big Bazaar / Futurebazaar / Future Retail / Hometown — Order not delivered even after 5 days of promises date.

AbhishekKamalSinha

May 28, 2021

Address: Bigbazar Avani Howrah Kolkata

Dear Sir/Ma'am,

I want to raise my complain about my order which I placed on 23rd May 2021. Order was supposed to be delivered on 24th May 2021 by morning 10 AM, but it was yesterday not delivered.

I called customer case of Big Bazar multiple time and every time e i got same response that your order will be delivered with two hours, (fake promises)

I called store manager about 10 times they are also giving fake promises and saying no matter what your order will be delivered today or today by 4pm Or today anytime.

And when order is not delivered then no response.

I asked for refund and they twisted talks by saying no matter what order will be delivered today.

I called more that 20 times to store manager and customer care.

Ever since I ordered with them I am spending most of my time spending on following up with them, and their responses are all lies..

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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

May 29, 2021

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Abhishek,
I am concerned and would like to connect with you. Request you to share your contact number and order details at [protected]@futuregroup.in so that I can take this up with the concerned team.

Regards,
Priya

May 30, 2021

Updated by AbhishekKamalSinha My number is [protected]