Big Bazaar / Futurebazaar / Future Retail / Hometown — Order not yet delivered

I have ordered fre products from big bazaar on 12th August and it's expected delivery date was 13th August, 2021. Its been more than 3 days and I still haven't recieved my order. Neither are they replying to any mails nor picking the calls. I have also paid for my order and I am tired of waiting.
Either you refund my money or deliver my product as soon as possible.
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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
 
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My issue is not yet solved.
I haven't got any reply from their side.

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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