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Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — overcharged and cheated

Address: Kolkata, West Bengal

I have puchased some  spices (Masala) offering buy 1 get1 such as gh redchilli pw 100g -02 no. Gh turmeric sp 100g-02 no.  at bigbazar sealdah commercial complex, kol-14 on 13/01/19 but  charges are deducted for redchilli not termeric (I. E. Higher chargrs). Similarly offer for gram masala was buy 2 and get 1 but no offer given to me and charges are deducted for three packets of gh spice super 50g. I complained to customer desk but he was misleading me and his behavior was not proper and not attended. He also not given complained book to me. I request, pl. Either return overcharges or return the product early.
D. K. Verma
M-[protected]
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Feb 16, 2019
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Jan 14, 2019
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Customer,

In order to assist you, I would require your contact number.

Kindly share the same at [protected]@futuregroup.in so that our team can connect with you to assist.

Regards,
Priya
Future Group
 
3 Comments

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Comments

Humne big bazaar (purulia) se 2nd
January GHPR MASUR DAL 1KG
purchase kiya tha. isme rs.50
cashback offer tha. aj tak mujhe cashback nehi mila.

Reply
On 9/1/19 i went to big bazaar and bought 10kg wheat flour but in billing they typed it 20kg and and added double amount to the total . Instead of 530rupees i had to pay 1030.Memo no. 0435175.
Bigbazaar, trillium mall, amritsar punjab.
Reply
3442 amount debited twice but refund not yet came and the head cashier not receiving my calls
Reply

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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