Big Bazaar / Futurebazaar / Future Retail / Hometown — pathetic customer care & lack of service

Address: Easy Day Club, Rajarhat Central Mall, Kolkata, West Bengal, 700156

Easy day club (Future group retail unit) has been pathetic. Last year they sold their membership at inr 999/- with certain promises. Not a single one is fulfilled by them. Their staffs are rude & unprofessional. Their staffs don't have any product & service knowledge. Their "home delivery" is a disaster. And they charge for carry bags which is illegal.

Last evening i purchased mushrooms & baby corns (2 units each) and asked them to deliver at home, which is at stone throwing distance from their store. And i paid for the purchase. Yet, they didn't deliver it.

While complaining about their service laps, an arrogant lady at the store literally told me "your membership wasn't made by me"