Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — poor store mgt/helpdesk in sealdah

BANKING GYAN

from Kolkata, West Bengal

Oct 8, 2018

Address: Kolkata, West Bengal, 700081

This is 3rd time with in last 3month that scanner is billing mrp price where as actual price of that particular item is other, when i asked your billing representative they simply said "mujhe nahi pata", after then when i went to meet ur helpdesk represtitv he rudely said "line mein khare ho jayie"

We almost 100 families in our socity will definitly break all the relation with future group & we shall start to shop from spensers asap.

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Nov 10, 2018

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Customer,

Greetings from Future Group!

Request you to share your contact number and store details at [protected]@futuregroup.in so that I can take this up with the concerned team.

Kindly share the same at the earliest.

Regards,
Priya
Future Group