Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — product given for repairing not received from more than one month

Kritika Parmar

from Gagret, Himachal Pradesh

Nov 27, 2018

Address: Solan, Himachal Pradesh, 173205

Website: www.bigbazar.com

I Bought Electric Iron in July, 2018 and it stopped working in October, 2018. On 21st October, 2018 I submmitted this Ecectrical Iron in Big Bazar of "HOME LAND CITY MALL, vill. Kalyanpur, Sai Chakka Road, Baddi(H.P.) - 173205, and they said I will get it after one week but I visited their twice after every two weeks but still it is not repeared yet.

So, Kindly request you to resolve this issue or I should get my pament back.

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Jan 1, 2019

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Ms. Kritika,

I assure you that I have escalated the issue to the concerned team and they will surely look into this.

Kindly write at [protected]@futuregroup.in along with your reference id: 20165 for future communication.

Regards,
Priya
Future Group