Big Bazaar / Futurebazaar / Future Retail / Hometown — Profit Club card scam

Address: Bangalore

I have my 9K money stuck in the card. I sent mails/called. They responded 2 months back they will refund. I either didnt get refund or call back. Now I tried to call the customer care and its not working. I am getting failure email delivery which clearly shows they shutdown email and customer care also.