| Address: Gautam Buddh Nagar, Uttar Pradesh, 201301 | | Website: www.bigbazaar.com |
I went to big bazaar sector 38 a, plot number a2, gip mall to buy some clothes. i bought 6 items which had discount labelled on them. when i went to the billing section they billed me with full amount and no discount applied. when i asked them to apply the discounts they informed me that there is no discount on these items and these are fresh items. i even complained about putting the clothes in the discount section and decided to return three products.
Firstly, there was a huge shortage of support staff at the billing counter and instead of supporting they were being rude.
Secondly, they refused to refund my amount and told me to come later on to get a different product in place of the returned items.
Thirdly, they took back the products that i requested to return and they made some circles on the products that i returned and offered no return receipt and as they informed to bring the bill with me when i had to get the new products.
When i went back to the store to get the new products instead of the products that i returned. the support staff started yelling at me and asked to get the receipt or get out. i informed the staff that i was asked to bring the bill and the executive marked rounds in the bill along with the signature. after a long argument they called their manager who asked to return the product on which i informed that i had returned the product on the spot earlier the day i was billed and only then the executive signed my bill. the manager said i will get the cctv footage and took print out of the bill. still no action has been taken. please assist. Was this information helpful? | 
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