Big Bazaar / Futurebazaar / Future Retail / Hometown — Refund of Bazaar Profit Club

I have purchased Profit Club Membership Card from Big Bazaar zirakpur, Punjab in month of October-2021 paying Rs 10, 000/- through my credit card. Till January I purchased goods amounting to approx Rs 2000 only. In the month of March I come to know that Big Bazaar has been closed its operation and has been take over by Reliance Smart Bazaar.
Therefore after contacting customer care I have mailed all required documents in the month of March 3022 for getting back my refund amount but in vain.
I further tried to contact Big Bazaar Customer Care No but now it has been locked as well as customer care mail id also has been locked by Big Bazaar Management.
It seems that our hard earned money has been duped by Big Bazaar Profit Club. I hope this complaint get resolved and pay my balance immediately

Varinder pal singh