Big Bazaar / Futurebazaar / Future Retail / Hometown — Reg refund

Hi Team,
I have been dealing with aLL - the plus size store, that is registered with Future Group. Its been close to 1 month that I initiated the return of the order that I placed from their brand. After several follow ups, the order was picked up 8-9 days ago but the team is not sharing any updates on the receipt or refund of my money. I need urgent assistance in this matter.