Big Bazaar / Futurebazaar / Future Retail / Hometown — Regarding did not provide the ordered product and said that product is no longer available while too many same products are there

Address: 52, Maruthi Arcade, 3, Outer Ring Rd, Nagashetty Halli, Koti Hosahalli, Bengaluru, Karnataka 560094
Website: shop.bigbazaar.com

Here i am writing after 3 months of order.Within 3 months period, i have written so many emails and also tweeted but did not get any respond. How they will give resolution if even they did not even reply to my mails or my tweets.And i also called on your tollfree number but call could not take place and from starting approxx 100 mails are written by me but always got same reply "Thanks for writing and forwarded your concern" or no any reply.

My problem is regarding my order whose order number (Order id :[protected] which was placed on 24th November 2021. They returned my product when i asked to courier buy to payment done via wallet then he said that its not possible then i went to store with that courier boy because at that time I have some amount in my future pay wallet and also 1 coupon code of fashion products.I did not tell delivery boy to redeem my coupon, how can i say this, because coupon is redeemed only in store, that's why I go to the store to get these benefits but when i go for billing then they refuse from billing of the same product at same price and when i asked why are you doing like this then he said that by mistake this product is going to deliver to you.When i reached store then they take so much time to search that product while i have same product which are in packet of delivery.But they take so much time and i up and down many times to stairs and was very upset on that day.They only harassed me when he know already that he will not going to bill.

So in the whole process, I don't have any fault, you have put products on the website and courier by store but now they are saying it is sent by mistake because products of that price are not available but I am concerned only about products not pricing so please arrange..
Again I am requesting to arrange that product and it is available in store. I have seen that many quantity of sandle of Lee Cooper.
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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Mar 10, 2022
Updated by Kunalvats6
When my complaint will be resolved?
 
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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