Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — return and refund is still getting neglected

mk1995

from Madurai, Tamil Nadu

Jul 6, 2019

Address: 760002

On june 21, 2019 i have requested for return of two product from brand factory online. But the courier boy came and took only one product saying he have received email for only one product. And i have called brandfactory online customer care (Which is a part of future pay) but they are neglating my issue since then. They have no information about my return and always saying they don't have any update regarding return.
Refund my money or else i am going to file case on you.
Order id - 18950
Mobile no. - [protected]

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Nov 9, 2021

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2019

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Customer,

I have raised your issue with our team and they will surely connect with you. Kindly write at [protected]@futuregroup.in with your reference id:26339 for further communication.

Regards,
Priya
Future Group