I was not properly explained by your staff at anand big bazaar about future pay card and was given card for rs.10, 100 which i paid by my debit card. Card number was [protected] on 9th of october. Immediately i did the shopping and at the payment time cashier told me that i could use that card only for 1000 rupees a month which was not explained to me by your staff jatin (Mobile no. [protected]). After knowing this i went to the counter to refund the money because i was misguided in the card issuance matter. The money has not been refunded yet instead i am getting one time password continuously.
Kindly help.
Dr. Chandrakant chavda
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Nov 12, 2018
Complaint marked as Resolved
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2018
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Chandrakant,
Our team would like to look into it. Request you to share your contact number at [protected]@futuregroup.in
Regards,
Priya
Future Group
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