Big Bazaar / Futurebazaar / Future Retail / Hometown — serious issue of food item quality at big bazaar bharuch

Address: 35, MANISHANAND SOC. LINK ROAD, BHARUCH, Bharuch, Gujarat, 392001

Dear Team

This is to bring to your notice that the quality of food items selling in big bazaar at Bharuch is very bad, specially milk based items, like Amul cheese, Amul Shrikhand. Today i had purchased 4 nos. of Amul Shrikhand pack of 500 gms (Rs. 95/pack) for our 20+ guests invited for family function. After surved shrikhand to guests in lunch found the taste was very bad like stale food & bad odour. Same was returned at Big bazaar & informed to customer care counter person. Also request to inform food manager regarding the issue but not replied by customer care counter person.
Same kind issue i faced few months back when i found fungal in Amul Cheese Blocks purchased from Big Bazaar Bharuch. Also the cooling system in Big bazaar is not efficient.
This is a very serious concern with respect to health of customer purchasing food items from big bazaar bharuch.

Pl. look in to the matter & reply with actions taken for not to repeat such kind of mistakes in future.

I have attached item bill & entry pass copy for your reference.