Big Bazaar / Futurebazaar / Future Retail / Hometown — sonic casserole set - cash back

Address: Nagpur, Maharashtra, 440002

Dear sir,
I purchase sonic casserole set on[protected] and again purchase[protected] its having offer purchase value 399 but 100 received each month for three month. When i purchase second time i ask cashier and also executive that i purchase this item last month the am i eligible for the cash back he ask your are eligible for 2 items one item purchase last month and second item purchase now. So he tell me you are eligible. But today i call future pay costumer care the tell me you are not eligible.

Sonic casserole set on[protected]
Sonic casserole set on[protected]
Bath towel on[protected]
Safari bag on[protected]

Total cash back receivable 500
Sonic casserole set 200
Bath towel 100
Safari bag 100
Profit club card 100

Total cash back receivable 500 but received 400 that is one sonic casserole set cash back not received. Please do the needful.