[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — staff's customer handling issue

Address: Kapoorthala in front of Pragati market, Lucknow, Uttar Pradesh, 226024

One of fbb in lucknow at kapoorthal a security guard names kamlesh (Not sure but he is handling baggage counter)
Few days before i was given a trouser for alterations in a carry bags, yesterday they back me in a hand without carry bags, i was asking the same with one of staff he refused to, again the same security guard came and told me 'ni milega jo karna hai kr liye' i asked him complaint book the they give me a rough book tolding that this is the complaint book, after with discussion cashier of 1fst floor acted above this beacuse store manage refused to give complaints book.