Big Bazaar / Futurebazaar / Future Retail / Hometown — Transaction failed- Money deducted from account

Address: Bengaluru

Hello Sir,

I was trying to add Rupees 830.50 to the big bazar future wallet on 26 th May 2021
However, the money got deducted from my bank account, but it is not added in the future wallet.
It's already been five days.
Please find the below transaction reference number for your reference.

[protected]

Also attached is the screenshot of the transaction.