[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — unorganized stuff

On previous Wednesday that is on 3/7/2019 I got a msg at 10 am from big bazaar stating that I got a offer that I can buy onion at 5/kg . So I went there at 11:30 am .when I reached there I saw that there was no onion at bigbazaar counter so I asked at the customer care desk that where is all the onion gone, they told me that all are sold . After that I saw that there was a cash counter in the back of grocery section where the staffs of bigbazaar was standing with packets of onion .there are at least 10 staffs are there. Everyone has taken at least three kilo of onion .that means 30 kilo. I told them this is for the customer, why you all are taking all the onion . They told me we also got offer so we are taking if you have any problem then go to customer care desk . So I feel very insulted that day so I got out .if you are giving such offer where we get insulted then I request you to please don't give such offer because we get humiliated . Except me there are more than 50 customer who saw this incident and feel very sad as they wasted there valuable time for this fake offer like me . Please do something about these or sorry to say you are going to loose your market value and reputation.
The address is- city- barasat, dist- north 24 parganas, state - West Bengal. Road - jossore road, champadali,
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Sep 26, 2019
Complaint marked as Resolved 
after i lunched the complaint the very next day the branch manager Ankita called me and said sorry about all this and she told me she will give me some offer but that never happened and she also assured me that this type of think will never happen again but the funny thing was that again on the next onion offer all this started again so this time i have not told anything and convinced myself that this never gonna change as soon as the bigbazar owner dont face it . We are just customer who want onion at rs 15 . so i marked this as resolved
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
 
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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