Big Bazaar / Futurebazaar / Future Retail / Hometown — unsupportive cashier

Address: 401107

We recently visited big bazar, thakur mall in mira road. The guy name Ankit Panchal was at the cash counter. We are having ICICI supported American express card. We were very sure that all POS machines do not support American Express card qnd we told him upfront. But he was very stubborn to not understand it and kept telling us that our card was not working. After arguments of 20 minutes manager Mihir came and got another GPRS machine and swiped our card and we are done with a payment. Still Ankit is not ready to accept the fact that his machone is not supporting Amex cards. Our time wasted our energy wasted. Please do the needful.