Big Bazaar / FutureBazaar / Future Retail / HomeTown

Big Bazaar / Futurebazaar / Future Retail / Hometown — validity of cashback

Skv.29th

from Mumbai, Maharashtra

May 30, 2019

Address: Kurji patna, Patna, Bihar

Sir

My name is sunny kumar and i'm a prominent customer of big bazaar. I have purchased a vip trolly bag from big bazaar patna (Kurji) worth rs.5200.00 in april end and was told that i'll get a cashback of rs. 1200.00 in my future pay account from 6th of may and i can be used whenever i'll purchase any item from big bazaar. On 22nd may i went to big bazaar and they told me that the validity of cashback was upto 19th may.

Sir i was only informed about the starting date and the big bazaar representative haven't told me anything about the validity period. I've also not received any message regarding that and there was no indication about it in my future pay app. Please look into the matter as you are on one the trustworthy brand of india and i'm feeling like being cheated.

Regards

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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

May 30, 2019

Updated by Skv.29th Sir

My name is Sunny Kumar and i'm a prominent customer of big bazaar. I have purchased a VIP trolly bag from big bazaar patna (kurji) worth Rs.5200.00 in april end and was told that i'll get a cashback of Rs. 1200.00 in my future pay account from 6th of May and i can be used whenever i'll purchase any item from big bazaar. On 22nd May I went to big bazaar and they told me that the validity of cashback was upto 19th May.

Sir i was only informed about the starting date and the big bazaar representative haven't told me anything about the validity period. I've also not received any message regarding that and there was no indication about it in my future pay app. Please look into the matter as you are on one the trustworthy brand of India and i'm feeling like being cheated.

Regards