Big Bazaar / Futurebazaar / Future Retail / Hometown — worst customer service at fbb kachiguda

Address: Hyderabad, Andhra Pradesh

Dear sir/madam

Today we went to fbb kanchiguda hyderabad for shopping. We selected some formal shirts there and went for trial. But the staff over there stopped my husband saying that "we can not try the shirts as their manager does not allow beause that were new arrivals". After that when we asked for trial pieces in same pattern which we hv selected they gave us completely different shirts saying that "size to ek hi rahata he". But how can we select a shirt by trying completely different one.
After that we waited almost for an hour for getting trial pieces in same patteren but staff even didnot responded us.
We are very disappointed and hurt with the behavior of staff. Many times we shop at big bazar but we are treated like we r getting free service. We felt very insulted there.

This was worst experience at fbb.